Terms, privacy, research-use policy, returns.

All products sold by Peptency are intended exclusively for in-vitro research, laboratory analysis and analytical applications. They are not for human or veterinary use, nor for diagnosis, treatment or prevention of any condition. Every order requires a declaration of research use; Peptency refuses orders that contradict it. Products are not evaluated by the FDA, EMA or ANSM.

Prices in euros, VAT included for EU destinations. Orders to the UK, Switzerland, Norway and every other destination outside the EU are shown at the same price without VAT, and customs, import duties and local taxes there are paid by the recipient. This store ships to Europe and the rest of the world from the EU; a few destinations under trade sanctions cannot be served. Pre-orders are not offered. Certificates are shown only when supplied. Seller: Peptency Limited, Hong Kong SAR; EU logistics partner in the Netherlands.

Unopened products may be returned within 14 days if the cold chain has been respected. Reconstituted or opened vials cannot be returned. Parcels lost or damaged in transit are reshipped at our cost.

Order data is used to fulfil and document the order and is never sold. Payment data is processed by the payment provider; Peptency does not store card numbers. The research use declaration made at checkout is kept with its text version, IP address and time for six years, as a legal record.

support@peptency.com · Monday to Friday, 9:00-17:00 CET · answers within one business day.